Items We Cannot Ship

To ensure the safety of our staff, customers, and the general public, 365 Experts Courier Service maintains strict policies regarding prohibited items. The following items are not accepted for transport under any circumstances.

Important Notice

Attempting to ship prohibited items may result in legal consequences, confiscation of the items, and termination of services. If you're unsure whether your item can be shipped, please contact our customer service team before booking.

Prohibited Items Categories

Below is a comprehensive list of items that are prohibited for shipment through our services:

Hazardous Materials

  • Explosives (fireworks, flares, ammunition)
  • Flammable liquids and solids (gasoline, lighter fluid, matches)
  • Toxic substances (pesticides, arsenic, cyanide)
  • Radioactive materials
  • Corrosives (acids, alkalis, mercury)
  • Oxidizing materials and organic peroxides
  • Compressed gases (propane, oxygen tanks, aerosols)

Illegal Items

  • Narcotics and illegal drugs (including cannabis products where prohibited)
  • Counterfeit or pirated goods
  • Stolen property
  • Items made from protected animal species (ivory, rhino horn, etc.)
  • Child pornography or obscene materials
  • Weapons designed to disguise as other objects

Weapons

  • Firearms of any kind (pistols, rifles, shotguns)
  • Replica or imitation firearms
  • Ammunition and gun parts
  • Knives and bladed weapons (swords, daggers, switchblades)
  • Martial arts weapons (nunchaku, throwing stars)
  • Tasers and stun guns

Perishable & Biological Items

  • Human or animal remains (including ashes)
  • Live animals (except through approved pet transport services)
  • Perishable food items requiring refrigeration
  • Plants and seeds without proper phytosanitary certificates
  • Biological samples (blood, tissue, etc.) without proper documentation
  • Medical waste

High-Value & Restricted Items

  • Cash, banknotes, coins (collector coins may have restrictions)
  • Precious metals and stones (gold, silver, diamonds)
  • Negotiable instruments (checks, money orders, securities)
  • Lottery tickets
  • Alcohol and tobacco products (where prohibited)
  • Prescription drugs without proper documentation

Frequently Asked Questions

What happens if I accidentally ship a prohibited item?

If a prohibited item is discovered during our screening process, we will immediately quarantine the item and contact you. Depending on the nature of the item, we may be required to report it to authorities. You will not receive a refund for shipments containing prohibited items.

Are there items that are restricted rather than prohibited?

Yes, some items may be shipped with proper documentation or under special conditions (e.g., lithium batteries, certain medical supplies). Contact our customer service team for information about restricted items.

How can I verify if my item is allowed?

When in doubt, please contact our customer service team before shipping. We can provide guidance on whether your item is prohibited or if special arrangements can be made.